Shipping Informations

Last updated: 9/1/2025

At Vibetires, we aim to deliver your order quickly and safely.

     Processing Time

         Orders are processed within 1–2 business days after payment confirmation.

           Delivery in Nairobi

       Customers in Nairobi can choose Cash on Delivery (COD) — pay when your order is delivered.

       Standard delivery time is 1–3 business days.

 

            Delivery Outside Nairobi

        For customers outside Nairobi, full payment must be made in advance before shipping.Standard delivery time is 3–7 business days, depending on location.

            Shipping Fees

     Shipping fee depends on your address – we’ll confirm with you on WhatsApp after your order.

      Order Tracking

            Once shipped, we provide tracking information by email/SMS.

      Damaged or Lost Packages

          Contact us immediately if your order arrives damaged.

         We’ll assist with carrier claims.

      Installation Reminder

       For safety reasons, all tires, rims, and batteries should be installed by a professional.

      Damage caused during customer self-installation is not covered under warranty or return.